The City’s Incident Management Team (IMT) received 602 calls for service last week and responded by engaging people experiencing homelessness, offering services and shelter options, and ensuring compliance with City laws and ordinances.
From March 9-15, the IMT responded to 589 unique locations.
The Department of Community Response (DCR) and the IMT continue to report progress and success along the Northern Bike Trail, where a multi-agency effort has focused on restoring public access while connecting people experiencing homelessness to services and housing.
In 2023, the parkway was identified as a priority due to extensive encampments, public health concerns and safety issues. At the time, an estimated 400 individuals were living along or near the trail.
Response efforts along the parkway involved coordinated work across multiple City departments and community partners. Neighborhood Wellness teams, which included Sacramento County Behavioral Health Services, Community HealthWorks and Hope Cooperative, played a critical role in outreach and engagement, helping connect unsheltered people to services and support.
The effort also included the Sacramento Police Department, City Park Rangers, Code Enforcement and Animal Control, along with critical infrastructure partners such as the Department of Utilities, American River Flood Control District, Reclamation District 1000 and Caltrans. This coordinated approach supported both the restoration of the trail and improved outcomes for those living along it.
The City secured more than $18 million in state Encampment Resolution Funds to support this work, allowing for expanded outreach, shelter access and housing placements.
Since the effort began, more than 120 individuals from the Northern Bike Trail have been placed into permanent housing through the Street to Housing program, with another 120 entering interim housing. Overall, approximately 75% of individuals who were living along the trail are now sheltered or housed.
The trail is now largely restored for public use, with ongoing monitoring and response from City teams and partners to address new encampments and maintain access to the parkway.
Key IMT activity and service data from the reporting period:
311 service requests
- 311 calls received related to unsheltered individuals: 602
- Homelessness-related cases opened: 2,273
- Homelessness-related cases closed: 2,357
Outreach and placements
- Unsheltered people enrolled into shared local outreach databases: 78
- Unsheltered people placed into City shelter sites (Roseville Road campus or the Outreach and Engagement Center): 44
Shelter availability as of March 17
- Roseville Road Campus: 37 cabins available
- Outreach and Engagement Center: 27 spaces available
- Average openings at City-funded shelters (excluding Roseville Road and OEC): 26
Environmental services
- Trash removed: 50,420 pounds
Additional information
- View the full weekly report: IMT Data Report 03.09-03.15
- Explore the IMT data dashboard for weekly and cumulative totals dating back to September 2023.
Click here to learn more about the City’s comprehensive response to the homelessness crisis.
