The Sacramento City Council recently adopted an ordinance to allow newer signage technology commonly described as “Digital Wayfinding Kiosks” or “Smart City Kiosks” in public areas.
Digital kiosks, also known as interactive kiosks, refer to public outdoor computer terminals that offer pedestrian and tourism information, transportation information, public safety announcements, social-services resources and Wi-Fi access.
“We are thinking about what the future looks like,” said Vice Mayor Eric Guerra. “Digital kiosks not only enhance the ability to highlight businesses and boulevards, but also offers the ability to highlight particular information in emergency situations.”
City staff conducted a survey and research earlier this year with Third Plateau, a social impact consulting firm, to develop information regarding digital kiosks and if they would be appropriate for Sacramento.
The new ordinance defines digital kiosks and will specify where they can be located on public property pursuant to an agreement with the City. As a response to concerns raised by community members about advertisements and safety, the ordinance would allow the City to set advertising standards and limit displayed content for aesthetics and traffic safety.
A resolution was also approved to give further guidance including an emphasis on digital kiosks to be inclusive by supporting multiple languages, maintaining accessibility, and reflect the unique neighborhood they are located within.
The ordinance will now go into an implementation phase. This includes defining locations, quantity, design features, public benefits, permissible private commercial messaging, according to staff.
A competitive procurement process for the selection of a digital kiosk contractor and subsequent negotiation of terms for a license agreement will also be implemented.