The City’s Incident Management Team (IMT) received 2,335 calls for service from July 6 through Aug. 2 and responded by engaging people experiencing homelessness, offering services and shelter options, and ensuring compliance with City laws and ordinances.

Key IMT activity and service data from the reporting period:

311 service requests

• 311 calls received related to unsheltered individuals: 2,335
• Homelessness-related cases opened: 8,448
• Homelessness-related cases closed: 8,061

Outreach and placements

• Unsheltered people enrolled into shared local outreach databases: 369
• Unsheltered people placed into City shelter sites (Roseville Road campus or the Outreach and Engagement Center): 160

Environmental services

• Trash removed: 208,000 pounds

Shelter availability as of Aug. 4

• Roseville Road Campus: Three cabins available
• Outreach and Engagement Center: 18 spaces available
• Average openings at City-funded shelters (excluding Roseville Road and OEC): 19

Additional information

• View the full weekly reports:
  • IMT Data Report 07.06-07.12
  • IMT Data Report 07.13-07.19
  • IMT Data Report 07.20-07.26
  • IMT Data Report 07.27-08.02
• Explore the IMT data dashboard for weekly and cumulative totals dating back to September 2023.

Click here to learn more about the City’s comprehensive response to the homelessness crisis.