Free mediation now available for landlords and tenants affected by COVID-19

The City of Sacramento recently launched free COVID-related landlord and tenant mediation services available for both commercial and residential tenants.

“This program allows tenants and landlords to meet with neutral facilitators to find solutions to their issues,” said Housing Policy Manager Danielle Foster. “This free service aims to help Sacramentans avoid evictions and loss of local businesses by establishing mutually agreed upon repayment plans and overall improved communication.”

The program will assist tenants and landlords located in the city of Sacramento, who utilized the local Tenant Eviction Moratorium Ordinance, adopted by the City Council on March 17. The moratorium created a temporary ban on evicting residential and commercial tenants unable to pay rent due to a loss of income caused by COVID-19 impacts.

The City is working with the Sacramento Mediation Center to provide these services for issues related to rent repayment plans, lease terms and other COVID-related disagreements.

This program is funded by the $89 million the City received from the federal stimulus bill, known as the CARES Act.

Those interested in utilizing these services should call 916-850-9010 or visit

For more information on the Tenant Eviction Moratorium or other tenant protection program information, please visit here.

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