The City’s Incident Management Team (IMT) received 640 calls for service last week and responded by engaging people experiencing homelessness, offering services and shelter options, and ensuring compliance with City laws and ordinances.
From April 13-19, the IMT responded to 512 unique locations, including a large encampment on the 1900 block of Marconi Circle in North Sacramento.
Staff from the Department of Community Response (DCR), the Sacramento Police Department’s IMPACT Team, County behavioral health specialists and navigators from the U.S. Department of Veterans Affairs spent three weeks in the area, providing coordinated outreach and service connection. In addition, 25 cubic yards of refuse was removed by the City’s cleanup partner, FS Global.
Key IMT activity and service data from the reporting period:
311 service requests
- 311 calls received related to unsheltered individuals: 640
- Homelessness-related cases opened: 2,246
- Homelessness-related cases closed: 1,976
Outreach and placements
- Unsheltered people enrolled into shared local outreach databases: 85
- Unsheltered people placed into City shelter sites (Roseville Road campus or the Outreach and Engagement Center): 20
Shelter availability as of April 21
- Roseville Road Campus: 14 cabins available
- Outreach and Engagement Center: 11 spaces available
- Average openings at City-funded shelters (excluding Roseville Road and OEC): 17
Environmental services
- Trash removed: 62,240 pounds
Additional information
- View the full weekly report: IMT Data Report 04.13-04.19
- Explore the IMT data dashboard for weekly and cumulative totals dating back to September 2023.
Click here to learn more about the City’s comprehensive response to the homelessness crisis.





