City of Sacramento launches redesigned version of its website

New website. New look. New URL.

The City of Sacramento has launched a redesigned version of its website to better inform and serve residents.

The new website – at cityofsacramento.gov – offers a cleaner, more modernized look as well as a navigation system that is focused on the user experience, helping people to find and access the information and services they need more effectively and efficiently.

“The City of Sacramento’s previous website was well-received, but it was nearly 10 years old and was beginning to show its age,” said Maria MacGunigal, the City’s Chief Information Officer. “A redesign gave us the opportunity to modernize the site’s technology, improve our user experience and increase security.”

New features for the redesigned website include:

  • A cleaner, more modernized look.
  • Easier use with new topic-based navigation and search features.
  • Improved mobile friendliness.
  • Faster, more efficient response.
  • Updated ADA certification.
  • Improved security with the .GOV domain name

The new website is being launched through a phased approach, MacGunigal said. The first phase includes the homepage, Mayor and Council pages, the City Manager’s Office pages and non-departmental pages. These pages have gone live on the new site.

Other City departments and divisions will transition their pages to the new site in the coming months.

As the City transitions to the new website, the old website simultaneously will be active. A visitor on the new site attempting to visit a page that exists on the old website will be automatically redirected there, and vice versa.

“During the transition, the two sites essentially will function as one site with two designs,” MacGunigal said.

As part of its work for the redesigned website, the City’s IT Department conducted multiple public surveys regarding peoples’ preferences and usage of the prior site.

The City also engaged in a public “card sorting” study in which residents identified relationships with the work the City performs, helping to increase the new site’s ease of use.

“Our new website is the direct result of our users input and feedback,” MacGunigal said.

It is possible that visitors to the new site may encounter some small issues or bugs in the system. The City will identify and correct any issues as quickly as possible.

If you encounter any issue with the new website, please let the City’s IT Department know by clicking here.

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